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VPN FAQs
DescriptionUCSF uses the Ivanti, formerly known as Pulse Secure remote access system to provide VPN services to the UCSF community. The system is physically and geographically redundant to ensure uninterrupted service during outages or catastrophic events.How do I access the UCSF VPN?
- Affiliate
- Faculty
- Staff
- Student
- Network & Wireless
VPN Ivanti Secure Access Install and Login with Duo
- Technical Partner
When Should I Use VPN?
VPN Web Portal
- Technical Partner
How to Submit Firewall/VPN Requests
- Affiliate
- Faculty
- Staff
- Technical Partner
Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Logging Into Drupal
End of Support: macOS Monterey 12.x
Support Ending on November 1, 2024UCSF IT is phasing out support for macOS Monterey (12.x) as it no longer complies with UCSF's minimum-security standards on security maintenance.
Upgrading Pulse Secure to Ivanti Secure Access on UCSF-managed Macs
These instructions only apply to Macs at UCSF that are enrolled in UCSF's Jamf Pro to upgrade our installed VPN software from Pulse Secure to Ivanti Secure Access.To begin:Click here to be directed to the Jamf Self Service app on your UCSF-managed Mac.
Outlook for Windows Configuration
- Affiliate
- Faculty
- Staff
- Student