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Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Operational
Multi-Factor Authentication (Duo)
DescriptionWhat is multi-factor authentication?Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. Multi-factor authentication (also known as two factor authentication), or MFA, provides added security control to ensure that every login from every device is legitimate.
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Storage Gateway Service in AWS
- Technical Partner
Bring Your Own Device (BYOD) to UCSF
Introduction to BYOD at UCSF You can use your own smartphone, tablet, laptop or computer to access UCSF systems, but the device needs to comply with UCSF's security policy. This is to ensure that your device, the UCSF network and UCSF sensitive data all remain safe. Get Technology Help The UCSF IT Service Desk is available 24 hours a day, 7 days a week. Contact us:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Security
Security Incident Response & Investigation
- Technical Partner
IT Orientation
Information Technology Systems Orientation Your UCSF Account Information Your UCSF Accounts: https://myaccess.ucsf.edu/myid Manage your UCSF User ID and passwords from the password management tool: Password.ucsf.edu Identity Management General contact information (Your preferred first name, phone, address, and other identity information) can be modified at directory.ucsf.edu
IT Security Orientations and Education
Introduction UCSF IT and the Technology Commons offer orientation presentations to students, faculty and staff. We can vary the topics and the length of presentations. Contact IT Security Awareness if you're interested at [email protected]. Below is a link to one of our presentations as well as a program listing. SON Student Orientation https://lecture.ucsf.edu/ets/Play/a780ce7a72c848099b01724bf5c034d71d
- Faculty
- Staff
- Student
- Security
Travel Safely - Laptops and other devices
What you need to knowUC is a global organization, so employees often travel domestically and abroad. UCOP has created the UCGO site to:Help facilitate travelProvide health and safety guidance and other critical resources during employee travelUCSF recommended guidelines for employees who travelThese travel guidelines apply to (1) all UCSF employees and affiliates and (2) their UCSF-owned or personal devices that are used for UCSF business.
Managing, Updating, and Enrolling Additional Devices in Duo
This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Recommended Security Products
Data is increasingly becoming UCSF’s lifeblood and most critical asset. We’ve curated a collection of tools and products to help you protect UCSF’s data These tools and products have been vetted by IT Security, and we encourage you to use them.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Security