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Enrolling Your First Device in Duo
Downloading the Duo Mobile AppBefore starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Managing, Updating, and Enrolling Additional Devices in Duo
This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
VPN Pulse Secure Install and Login with Duo
- Technical Partner
Pulse/Ivanti and Okta Logon Instructions
On Thursday, June 13, 2024 (updated from Tuesday, May 21) at 11:00AM, the Pulse/Ivanti VPN logon screen on your workstation will change appearance. Customers will see a new Okta authentication screen asking for email address and password. The system will automatically send a Duo push. There will be no impact on any UCSF applications or systems.
- Faculty
- Staff
- Student
- Volunteer
- Network & Wireless
Feb 2023: MFA (DUO) Fatigue Attacks Target High-Profile Orgs - Do not approve authentication requests for logins you did not initiate!
Threat Alert: What to Watch For
Enroll in and Use Keeper Password Vault
- Affiliate
- Faculty
- Staff
- Student
UCSF IT Security Awareness News You Can Use - Archive
The UCSF IT Security Awareness News You Can Use Newsletter includes monthly articles, contests, and upcoming events. Learn about new threats and how to protect UCSF and yourself from data breaches. You can also participate in contests to win prizes! June 2024Follow UC and UCSF Policies| Multi-factor (Duo) fatigue flyer Contest | New resource section on the "Real Phishing Scams page" | See the red flags from the recent UCSF-wide mock phish