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REDCap, Twilio, and A2P10DLC compliance
Overview
A change to how SMS services work may interrupt how a number of UCSF research studies collect data starting Thursday, December 15, 2022. The REDCap team has developed a path for a short-term resolution and are working on the implementation process.
This page summarizes the UCSF REDCap team's strategy for helping studies work through the change.
Cisco Jabber UC Training: Group Chats
Start a Chat Session with Multiple Jabber Users You can send a group chat invite to chat with more than one person at a time. These conversations are not saved by Cisco Jabber, if you close the chat window, you will lose the chat history. Note: If you have a need to maintain chat history for collaboration, Microsoft Teams provides persistent chat history, please visit the Microsoft Teams Training page for more information.
- Faculty
- Staff
- Student
- Phones & Pager
Drupal: Content Creation and Page Management
How is digital content created, edited, and managed in the Drupal CMS? Drupal is a digital content management system (CMS) routinely used for UCSF websites. In some cases a site content editor or content manager may curate the same information for websites and additional digital channels, such as employee profiles, email, social media, and events. Generally two roles are assigned to people responsible for keeping a website up to date:
- Faculty
- Staff
- Technical Partner
- Web Services
Data Center Services SLAs
- Affiliate
- Faculty
- Staff
- Student
Enrolling Your First Device in Duo
Downloading the Duo Mobile AppBefore starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
WebLinks System Requirements
- Staff
Microsoft 365: MathType for Word
DescriptionOpen MathType from the toolbar, type in the equation that you need for your document, and then close MathType; your equation will be inserted into your document, with the
- Faculty
- Staff
- Student
- Email & Collaboration
Activating Adobe Acrobat Pro DC for ITFS-Supported Users
As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs. Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.
- Faculty
- New Hire
- Staff
- Desktop Support
Managing and Storing Documents in Docusign
Managing Documents FAQ How will I know when there is a document that I need to sign?
- Affiliate
- Faculty
- Staff
- Student
- Business Applications