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Pulse/ Ivanti and Okta Logon Instructions
On Thursday, June 13, 2024 (updated from Tuesday, May 21) at 11:00AM, the Ivanti/Pulse VPN logon screen on your workstation will change appearance. Customers will see a new Okta authentication screen asking for email address and password. The system will automatically send a Duo push. There will be no impact to any UCSF applications or systems.
- Faculty
- Staff
- Student
- Volunteer
- Network & Wireless
Activating Adobe Acrobat Pro DC for ITFS-Supported Users
As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs. Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.
- Faculty
- New Hire
- Staff
- Desktop Support
BigFix Endpoint Management Minimum Supported Operating Systems
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
UCSF IT Security Suite: Automated Removal
UCSF IT Security Suite Removal Process If you leave UCSF, any personal computer associated will be taken off system management. UCSF no longer has reporting responsibility we deactivate the person's licensed software UCSF IT Security Suite.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
How to forget a Wireless Network on Windows 10
Click the Start Menu and type/search for "Wi-Fi Settings" and hit Enter. Click on the Manage Known Networks link.
Network Access Control (NAC) Retrieved Properties
- Technical Partner
Network Access Control (NAC) FAQs
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
Network Access Control (NAC) Minimum Supported Operating Systems
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
How to Check If Network Access Control (NAC) Is Installed
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
Resolve Accidental Uploads from Macs to iCloud
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer