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    How-To

    How Do I Choose and Buy a New Workstation for My Employee?

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    How-To

    How to Request or Buy Software

    Make sure to determine your operating system before buying software. UCSF IT Field Services (ITFS) licenses the operating systems for Windows and Apple/Mac, as well as the basic Microsoft Office suite, for all Basic and Premium customers.

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    UCSF Costing Guidelines for the Allowability of Computing Device Support Recharges on Sponsored Project Awards

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    How to Use Keeper Password Vault

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    Keeper Password Vault FAQs

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    BigFix Endpoint Manager FAQs

    What is BigFix?What information is collected by BigFix? 

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    How to Connect At Your Service Online (AYSO) to Your MyAccess Account

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    How-To

    Multi-Factor (Duo) Authentication Methods

    Duo provides users with the following authentication methods:

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    How-To

    Multi-Factor (Duo) FAQs

    These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links

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    Order Computers or Accessories from ITFS Depot FAQs

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