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  • Access & Identity
  • Hosting & Computing
How-To

Multi-Factor (Duo) FAQs

These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity
How-To

GitHub Frequently Asked Questions (FAQ)

The UCSF GitHub Enterprise Program provides UCSF staff/affiliates with access to collaborative version control and source code management (Paid for by IT Governance Roadmap Funds). Source code control systems are essential for collaborative software development, enabling code reuse, management, and integrity. Source control is critical for supporting clinical systems and other operational software at UCSF.

Find answers to common questions about UCSF GitHub Enterprise, data use, access, and choosing the right platform for your project.

Operational

Multi-Factor Authentication (Duo)

Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. Multi-factor authentication (also known as two factor authentication), or MFA, provides added security control to ensure that every login from every device is legitimate. 

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity
How-To

Manage Your UCSF Password

Everyone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Access & Identity
How-To

Data Network Recharge: FAQs

This page provides you with answers to common questions about the new network funding model.Why does UCSF have a recharge funding model for network services?

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Hosting & Computing