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    How-To

    Cisco Jabber UC FAQs

    We will continue to update these FAQs as more questions are received. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

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    Cisco Jabber softphone

    Information about the Cisco Jabber application Getting started with Cisco Jabber  

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    Hitachi Group Manager: Training

    Modify an existing group Request the creation of a group Once you login to https://mygroups.ucsf.edu,  you will be presented with the following screen

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    How-To

    How to Update Your Name

    For example, Desmond-hellmann should be Desmond-Hellmann.Open a ticket with the IT Service Desk.If you need to update your name (spelling, diacritics, etc.) in a specific UCSF system (e.g. Ilios or CLE) please check whether it is also incorrect at the central source.

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    Account Request Form (Campus, SOM, ZSFG/SFGH) - How to Approve requests

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    MyAccess Account Activation

    As of January 1, 2022 UCSF is no longer allowing the creation of a separate "SFID" account for use with the MyAccess login system. April 29, 2022 will be the last day that this type of account - SFID - will be allowed to sign into MyAccess. After this date all users should obtain and use an Active Directory account in order UCSF to use MyAccess.

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    Manage Your UCSF Password

    Everyone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.

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    How to Use Keeper Password Vault

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    Keeper Password Vault FAQs

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    How to Connect At Your Service Online (AYSO) to Your MyAccess Account

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