33 Results

How-To

Multi-Factor (Duo) FAQs

These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links

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  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity
How-To

Temporary Web Hosting Change Announcement

What do you need to know?As of December 2024, IT Web Services is scheduling all new site requests for March 2025. This is a change from the previous as-needed request and approval process.Why is there a change?We're making mandatory platform upgrades to our UCSF Drupal platforms. The migration from the older version to the most recent ensures that our websites remain safe, secure, and high performing.

Account Login & Password

Active Directory (AD) is a Microsoft-based technology that provides a variety of network services, including:Lightweight Directory Access Protocol (LDAP)Kerberos-based authenticationDNS-based namingA central location for network administration and delegation of authorityYour UCSF AD account provides access to many systems:

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  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Access & Identity
How-To

Creating the Initial Password for your UCSF Account

The UCSF Password Management Tool will assist you with creating the password for your UCSF account. Once you have received an email with your UCSF account information (UCSF ID and email address), select the link in the email to activate your UCSF account and begin the password change process. 

Operational

Multi-Factor Authentication (Duo)

Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. Multi-factor authentication (also known as two factor authentication), or MFA, provides added security control to ensure that every login from every device is legitimate. 

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity