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COVID-19 Cyber Scams
Be on the lookout for COVID-19-themed phishing messages. Cyber actors are mimicking the organizations providing COVID-19 health guidance, financial relief and stimulus, and charities including the CDC, WHO, and the US Treasury.
- Faculty
- Staff
- Student
- Security
Jamf Pro at UCSF
Jump to "How can I tell if my Mac is enrolled in UCSF Jamf Pro"
- Affiliate
- Faculty
- Staff
- Technical Partner
- Desktop Support
Office 365 general functionality
How do the features of Office on the Web compare with Office desktop applications? Office on the Web applications are not as full-featured as Office desktop applications. Please see our Office 365 Training Resources for tip sheets summarizing some of the key differences, or visit a full-feature comparison on Zubair Alexander's blog.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Business Applications
How to Confirm CrashPlan Is Backing Up Your Computer
CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN. This also means this solution is HIPAA-compliant. CrashPlan Pro is offered, at no additional charge, to all ITFS supported desktops and laptops as part of the ITFS Basic Support, and to UCSF Medical Center supported laptops.
- Faculty
- Staff
- Desktop Support
Avoid Spam
Overview Most of us have received unsolicited email at one time or another. Most of the time, we just delete the message and get on with our lives. However, there may be times when some of the content of this email is so offensive or so obviously an illegal scam that we ask ourselves, "How do these people get my address, and what can I do to stop this?" Good question. Let's first examine how spammers may get your address. How do spammers and marketers get my address?
- Technical Partner
- Security
How to Troubleshoot Your Home Internet Connection
Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.
- Faculty
- Staff
- Student
- Desktop Support
How to Work Together Remotely
With many of our IT teams working remotely, we want to provide you not only the tools, but the habits and support to do so successfully. Remote work has its benefits, including not commuting and challenges such as isolation. We've curated a list of resources aimed at helping you manage your telecommute. This is a growing list, and we welcome your suggestions and feedback. Reach out to [email protected] (don't forget to share your remote-work success stories).
- Faculty
- Staff
- Student
- Desktop Support
Telecommute Securely
Working remotely? Follow these tips to securely manage your telecommute.
- Faculty
- Staff
- Student
- Desktop Support
Remote Work Resources
- Faculty
- Staff
- Student
BCH Oakland Remote Work Resources
- Faculty
- Staff
- Student