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Protect UCSF and Myself from Phishing and Other Similar Scams
See the Red Flags from The latest UCSF Phishing Campaign Information you need to knowWHAT YOU SHOULD DO IF YOU RECEIVE A RANDOM EMAIL OR CALL THAT ASKS FOR YOUR PRIVATE INFORMATION:
- Technical Partner
- Security
UCSF IT Security Suite
What is the UCSF IT Security Suite?The UCSF IT Security Suite is a group of tools to help keep you, your data and UCSF safe. The Security Suite includes:
- Faculty
- Staff
- Student
- Desktop Support
IT Security Awareness - Stay Sharp to Stay Safe
An engaging way to build awareness Welcome to the IT Security Awareness site! Each month, we focus on a new IT security topic of interest to the UCSF community. Taking the current month's quiz at the end of the article enters you into a drawing for one of six $50 Amazon Gift Cards.
- Technical Partner
- Security
Encryption Variance Form for Individuals
- Faculty
- Staff
- Student
- Technical Partner
Activate Removable Storage Encryption
- Faculty
- Staff
- Student
- Technical Partner
Drive, Tape & Data Destruction
As part of an ongoing effort to improve UCSF’s stewardship of information resources, UCSF IT is pleased to offer a data-storage-device destruction service. IT will collect and destroy any electronic media (e.g., hard drives, tapes) that contains restricted data, including PII (personally identifiable information) and PHI (patient health information) There is no charge for this service. Just submit a ticket for desktop service (https://help.ucsf.edu/) or bring in your media to be destroyed, and we will take care of the rest.
- Faculty
- Staff
- Student
- Desktop Support
IT Field Services (ITFS) Desktop Support: Hourly or Project Support
- Affiliate
- Faculty
- Staff
- Technical Partner
IT Field Services (ITFS) Desktop Support: Premium Subscription
Description The Premium Desktop Support service includes all services provided by the Basic Desktop Support service, with differentiators that increase the overall scope, flexibility, quality and responsiveness of the service. Premium Desktop Support is designed to address the needs of customers whose requirements extend beyond what the Basic Desktop Support model provides. Examples include customers who require:
- Faculty
- Staff
- Desktop Support
ITFS Event Support
DescriptionEvent-support charges apply when the majority of attendees are not supported by ITFS.IT Field Services can provide conference and special-event support at our hourly project rate of $127 per staff hour. Hourly charges require prior authorization from your department.This cost includes:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
IT Field Services (ITFS) Desktop Support Health Desks
The Health Desk provides walk-up IT help.Typical Health Desk support includes:Duo enrollment and questionsAssistance with Wi-FiMobile email setupDevice encryptionVPN support
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support