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    ServiceNow

    OverviewServiceNow is a cloud-based platform that offers enterprise IT service management (ITSM) solutions. It provides a comprehensive suite of applications to manage and automate business processes, such as IT services, customer service, human resources, security operations, and more.

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    Electronic Signature: DocuSign

    DocuSign is UCSF's electronic signature solution, a cloud-based application, allowing users to send and sign securely as well as input other data into a document with automated document workflow. If you have specific questions, please contact it-cloudapps@ucsf.edu to discuss. Updates

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    Riskonnect (f.k.a. Castellan/Catalyst)

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    Smartsheet

    Everyone with a @ucsf.edu email address has access to Smartsheet via Myaccess.ucsf.edu. However, a separate license will need to be purchased to create sheets and own sheets or to access premium features.

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    HBS Timekeeping System

    NOTE:  MyTime replaces HBS beginning with the May 11 – May 24, 2025 pay period for biweekly employees and the June monthly pay period for monthly employees.HBS (Huntington Business Systems), is an online time and attendance system. It is used by all academic and administrative staff (exempt and non-exempt employees) who earn leave.Note: HBS is not applicable for the 5,000+ academics who do not earn leave (e.g., residents, emeritus faculty).

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    Virtual Server Hosting

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    Data Center Services

    Provides a lower-cost, more energy-efficient and agile

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