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Smartsheet

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How to Request Access

Fill out a SmartSheet Request Form in ServiceNow.

Access

Everyone with a @ucsf.edu email address has access to Smartsheet via Myaccess.ucsf.edu. However, a separate license will need to be purchased to create sheets and own sheets or to access premium features. For FY24, the license cost is $286 per user, though it may be pro-rated depending on when you request the license. 

 

SSO Error:

If you are getting this SSO error, please go to help.ucsf.edu, open a ticket for the Smartsheet team and include this screenshot.

Access

Everyone with a @ucsf.edu email address has access to Smartsheet via Myaccess.ucsf.edu. However, a separate license will need to be purchased to create sheets and own sheets or to access premium features.

Description

SmartSheet is a UCSF-supported, cloud-based collaborative project and task management tool that is accessible via MyAccess.  

No restricted data (e.g., PCI, PHI, PII, FERPA) should be stored in Smartsheet.

Licensing

Request a license by filling out the SmartSheet Request Form.

·         There are two user types in Smartsheet:

o    A licensed user is a paid user who can create new items in Smartsheet including sheets, reports, and dashboards, and share them with others.

o    A free user is someone who does not have a paid Smartsheet license. Free users have the ability to view and/or edit items that have been shared with them, but they do not have the ability to create their own items without a license.

o    To learn more about the different user types see here.

  • Licenses are re-charged per user.
    • There are no discounts for groups or departments.

    • License cost is currently $287 through 3/31/22. This includes access to Dynamic View, DataMesh, Data Shuttle, Calendar App, or Pivot. See Smartsheet Training Page to learn more about these applications.

  • Note that prices for SmartSheet licenses change annually. Please check here for pricing updates.

Support

For support with SmartSheet please Open a ticket with the IT Service Desk. You can also chat with other SmartSheet users on the SmartSheet Teams channel.

Training

To learn more about training, visit our SmartSheet Training page.