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Zoom: Why can't I see my meetings in the Zoom desktop app?
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
Box: CipherCloud Files on iOS
To access your .ccsecure files in iOS, you will need to have both the Box Mobile App and the CipherCloud Mobile App installed on your phone. Follow the instructions below to open a CipherCloud file with your mobile device.
- Affiliate
- Faculty
- Staff
- Student
- Business Applications
Sign with DocuSign
Click on the Request for Signature email link to view the document. Click on Review Document. Click checkbox if you don’t want to see the pop-up in the future. Review the document. Click on the yellow Sign Here tab to sign.
- Affiliate
- Faculty
- Staff
- Business Applications
Navigating Box Drive
Box Drive allows you to navigate the contents of your Box folders from a desktop application. With Box Drive installed, you will have:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Business Applications
Upgrading Pulse Secure to Ivanti Secure Access on UCSF-managed Macs
These instructions only apply to Macs at UCSF that are enrolled in UCSF's Jamf Pro to upgrade our installed VPN software from Pulse Secure to Ivanti Secure Access.Click here to be directed to the Jamf Self Service app on your UCSF-managed Mac.
PagerDuty
- Staff
- Technical Partner
How to Correctly Sign Into Zoom Desktop App
- Technical Partner
Office 365 general functionality
Office on the Web applications are not as full-featured as Office desktop applications.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Business Applications
IT Request Management
Service Request Management is the process by which IT fulfills customer requests for standard services. A service request is a formal request from a customer for access to standard services IT provides. The goal of Request Management is to deliver services in a defined repeatable, consistent and timely manner to support customers in the ability to get access to services to do their jobs. – Mitch Pautz, ITSM manager
- Staff
- Technical Partner
- Business Applications