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Student Hardware & Software
Purchasing Hardware and SoftwareYou may purchase from any vendor, UCSF does not have a campus computer store or make any specific recommendations. Purchasing decisions should be guided by the Technology Requirements for Students. Before purchasing anything, please take account of what is provided by UCSF and the discounts that are available to students with a .edu email.
- Student
- Education Applications
Student Technology Support
UCSF IT Service Desk First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account. Hours: 24 hours a day, 7 days a week Phone: (415) 514-4100 Chat, Tickets, Knowledge Base: http://help.ucsf.edu Email: [email protected]
- Student
- Education Applications
Student Accounts
First-time Login The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications
How to Troubleshoot Your Home Internet Connection
Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.
- Faculty
- Staff
- Student
- Desktop Support
How to Work Together Remotely
With many of our IT teams working remotely, we want to provide you not only the tools, but the habits and support to do so successfully. Remote work has its benefits, including not commuting and challenges such as isolation. We've curated a list of resources aimed at helping you manage your telecommute. This is a growing list, and we welcome your suggestions and feedback. Reach out to [email protected] (don't forget to share your remote-work success stories).
- Faculty
- Staff
- Student
- Desktop Support
Telecommute Securely
Working remotely? Follow these tips to securely manage your telecommute.
- Faculty
- Staff
- Student
- Desktop Support
BCH Oakland Remote Work Resources
- Faculty
- Staff
- Student
Remote Work Resources
- Faculty
- Staff
- Student
UCSF IT Security Suite
What is the UCSF IT Security Suite? The UCSF IT Security Suite is a group of tools to help keep you, your data and UCSF safe. The Security Suite includes:
- Faculty
- Staff
- Student
- Desktop Support
Technology Requirements for Students
This page specifies campus wide technology requirements for students who are new to UCSF or purchasing a new computer.Students should also review the Technology Introduction for Students which provides an overview of technology at UCSF.
- Student
- Education Applications