7 Results

How-To

ITFS Event Support

IT Field Services can provide conference and special-event support at our hourly project rate of $126 per staff hour. Hourly charges require prior authorization from your department. Please submit your request at least 2 weeks in advance. After-hours support (before 8am and after 6pm) is charged at time and a half. For example, 4 hours will be charged at 6 hours of support. Support is contingent upon the availability of IT-DFS and AV staff and resources. 

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Desktop Support

IT Field Services (ITFS) Desktop Support

Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

How to Troubleshoot Your Home Internet Connection

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

Telecommute Securely

Working remotely? Follow these tips to securely manage your telecommute.

  • Faculty
  • Staff
  • Student
  • Desktop Support