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112 Results
ITFS Event Support
Description Event-support charges apply when the majority of attendees are not supported by ITFS. IT Field Services can provide conference and special-event support at our hourly project rate of $82 per staff hour. Hourly charges require prior authorization from your department. This cost includes:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
IT Field Services (ITFS) Desktop Support Health Desks
The Health Desk provides walk-up IT help.Typical Health Desk support includes:Duo enrollment and questionsAssistance with Wi-FiMobile email setupDevice encryptionVPN support
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
IT Field Services (ITFS) Desktop Support: Basic Subscription
Description The Basic Support service is an integrated suite of support services for Campus, faculty and staff who use University-owned Windows, Mac, iOS and Android devices. Note: Standard productivity software and Microsoft Office are included in the monthly subscription fee (see Cost).
- Faculty
- Staff
- Desktop Support
Print Management Services FAQs
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
Bring Your Own Device (BYOD) to UCSF
Introduction to BYOD at UCSF You can use your own smartphone, tablet, laptop or computer to access UCSF systems, but the device needs to comply with UCSF's security policy. This is to ensure that your device, the UCSF network and UCSF sensitive data all remain safe. Get Technology Help The UCSF IT Service Desk is available 24 hours a day, 7 days a week. Contact us:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Security
Encrypt Your Computer Not Supported by ITFS
- Technical Partner
Clean Up Your Personal (BYOD) Computer When Leaving UCSF
Overview Important: The only way to ensure that ALL UCSF data has been removed is to securely reformat (ERASE) your hard drive and any devices that contain storage (e.g., USB thumb drives, external hard drives, smartphones, tablets). This is not the same as simply deleting files or performing a "factory reset." Please contact your computer vendor for support. If you cannot do this, use the instructions below to ensure you remove all UCSF information, applications and tools.
- Faculty
- Staff
- Desktop Support
ITFS Desktop Support FAQs
Frequently asked questions How do I request Desktop Support?
- Faculty
- Staff
- Desktop Support
IT Field Services (ITFS) Subscription FAQs
questions about subscribing to ITFS Desktop Support: Basic, Premium, Hourly, etc.
- Faculty
- Staff
- Desktop Support
Advanced IT Security Training on the UCSF Learning Management System
Why it's important IT security risk is as much a human issue as it is a technology issue. UCSF employees who manage IT systems or develop software need to have the necessary skills to carry out their duties effectively and securely. The Advanced IT Security Training now available on the UCSF Learning Management System and on the LinkedIn platform provides technical training to help improve employees' knowledge and skills to protect UCSF’s electronic assets.
- Faculty
- Staff
- Student
- Security