45 Results

  • Desktop Support
  • Research Services
How-To

Microsoft 365: OneDrive Sync

OneDrive Sync allows you to sync designated folders on your computer to OneDrive.  This enables users to access their files in multiple systems. More info: Back up your folders with OneDrive - Microsoft SupportWhen OneDrive Sync is enabled, it will move these designated folders to a new location listed below.  Please update any links/shortcuts you may have. Windows Folders:

IT Field Services (ITFS) Desktop Support

Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

Event Adjudication

INSERT CONTENT  Email the DSS team or complete this online form.    - does this form change???Open a support ticket - Do you want this here???

  • Affiliate
  • Research Staff
  • Researcher
  • Staff
  • Student
  • Research Services
How-To

How to Renew Expired Jamf Enrollments for UCSF Macs Running macOS 14 or Newer

MDM (Mobile Device Management) profiles, which are used to manage many Apple devices at UCSF, typically expire every two years.  We use an MDM solution called Jamf Pro for enrolling and managing Macs at UCSF.  When an MDM profile expires, it can prevent the device from communicating with our MDM servers and receiving new configurations or commands. This can impact device management functionalities like deploying security profiles, managing secure Wi-Fi, and managing device encryption with automated validation.

This article contains instructions on how to renew or restore our Jamf Pro (MDM) enrollment on your UCSF-managed Mac when prompted to do so.

  • Staff
  • Student
  • Desktop Support

EpiBio Data Systems Services (DSS)

The EpiBio Data Systems Services (DSS) team is comprised of seasoned network professionals and database and web programmers who have been providing data collection, cleaning, and storage services to research investigators for more than 35 years. 

  • Affiliate
  • Research Staff
  • Researcher
  • Staff
  • Research Services
How-To

How to Renew Expired Jamf Enrollments for UCSF Macs Running macOS 13 or Older

MDM (Mobile Device Management) profiles, which are used to manage many Apple devices at UCSF, typically expire every two years.  We use an MDM solution called Jamf Pro for enrolling and managing Macs at UCSF.  When an MDM profile expires, it can prevent the device from communicating with our MDM servers and receiving new configurations or commands. This can impact device management functionalities like deploying security profiles, managing secure Wi-Fi, and managing device encryption with automated validation.

This article contains instructions on how to renew or restore our Jamf Pro (MDM) enrollment on your UCSF-managed Mac when prompted to do so.

  • Staff
  • Student
  • Desktop Support
How-To

DEB-DSS User Responsibilities

If you currently store data in the Department of Epidemiology & Biostatistics (DEB) Data Systems/Data Center or are an active user of the DEB Data Systems Services (DSS) you should be aware that UCSF is taking steps to increase IT security in order to ensure compliance with University of California policy BFB-IS-3: Electronic Information Security (“IS-3”). This policy applies to all campuses, all faculty, staff, students, and contractors who use UC information technology resources, including DSS resources.

  • Affiliate
  • Research Staff
  • Researcher
  • Staff
  • Student
  • Research Services