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- Desktop Support
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IT Field Services (ITFS) Desktop Support
Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +
- Faculty
- Staff
- Student
- Desktop Support
Requesting Access to UCSF Adobe Customer Journey Analytics (CJA)
- Faculty
- Researcher
- Staff
- Student
CrashPlan as a Service
- Affiliate
- Faculty
- Staff
- Student
How to Renew Expired Jamf Enrollments for UCSF Macs Running macOS 14 or Newer
MDM (Mobile Device Management) profiles, which are used to manage many Apple devices at UCSF, typically expire every two years. We use an MDM solution called Jamf Pro for enrolling and managing Macs at UCSF. When an MDM profile expires, it can prevent the device from communicating with our MDM servers and receiving new configurations or commands. This can impact device management functionalities like deploying security profiles, managing secure Wi-Fi, and managing device encryption with automated validation.
This article contains instructions on how to renew or restore our Jamf Pro (MDM) enrollment on your UCSF-managed Mac when prompted to do so.
- Staff
- Student
- Desktop Support
How to Renew Expired Jamf Enrollments for UCSF Macs Running macOS 13 or Older
MDM (Mobile Device Management) profiles, which are used to manage many Apple devices at UCSF, typically expire every two years. We use an MDM solution called Jamf Pro for enrolling and managing Macs at UCSF. When an MDM profile expires, it can prevent the device from communicating with our MDM servers and receiving new configurations or commands. This can impact device management functionalities like deploying security profiles, managing secure Wi-Fi, and managing device encryption with automated validation.
This article contains instructions on how to renew or restore our Jamf Pro (MDM) enrollment on your UCSF-managed Mac when prompted to do so.
- Staff
- Student
- Desktop Support
Common Accessibility Issues
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Licensed Software
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