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  • Desktop Support
How-To

Clearing Saved Passwords on FireFox

You can easily clear the usernames and passwords that Firefox has saved for you. Note: These steps apply to Firefox for Windows, Linux and Mac OS X.

How-To

How to Delete Passwords Saved in Internet Explorer 11

The Windows 7, 8 and 8.1 Internet Explorer 11 browser allows you to store your login credentials for websites. You can delete all your saved passwords. However, you will then have to re-enter your login credentials for any websites you visit. To delete your passwords:

How-To

Clear Cache and Cookies in Chrome

See the video below for instructions on how to clear your cache and cookies on Chrome. This is especially useful if you've set up Chrome to save your UCSF password, and it has been changed. For instructions on managing your cache on browsers, please see Managing your Browser Cache.  

How-To

How to Request or Buy Software

Make sure to determine your operating system before buying software. UCSF IT Field Services (ITFS) licenses the operating systems for Windows and Apple/Mac, as well as the basic Microsoft Office suite, for all Basic and Premium customers.