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DRAFT - ITOM FAQS Page
Campus IT Operating Model (ITOM) Program
- Affiliate
- Faculty
- Lab Manager
- Principal Investigator (PI)
- Research Staff
- Researcher
- Staff
- Student
- Technical Partner
Proofpoint URL Isolation
- Affiliate
- Faculty
- Staff
- Student
- Volunteer
AT&T Call Protection Services
- Staff
Data Loss Prevention (DLP)
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
Cisco Phones
- Faculty
- Staff
Endpoint Detection and Response
- Faculty
- Staff
- Technical Partner
IT Security Risk Assessment
UCSF is required by a number of policies, laws, and regulations to assess the security risk of information systems that handle UCSF data.
- Faculty
- Staff
- Technical Partner
- Security
Proof of Encryption
The UCSF Minimum Security Standard requires that information residing on devices be encrypted. UCSF IT Security provides and supports encryption software for Windows and MacOS computers to the UCSF community at no charge. More information about Dell Data Protection Encryption (DDPE) is available at https://it.ucsf.edu/services/dell-data-protection-encryption-ddpe.
- Faculty
- Staff
- Student
- Security
Phish Alarm
Phish Alarm is a tool that is available to all users at UCSF. With the click of a button, users can report a phishing or malicious message. As described here, the Report Phish button is available for both PC and Mac Outlook clients as well as on Outlook Web Access (email.ucsf.edu) and the Outlook Mobile App.
- Faculty
- Staff
- Student
- Security