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Technology Introduction for Learners

Technology will be an integral component of your UCSF education. These how to page will help familiarize you with technology at UCSF and provides guidance on preparing your computer prior to starting your program. You will find information on the technology resources that are available to you, where to get support, how to setup devices, and information about email and accounts.

  • Student
  • Education Applications

UCSF Voicemail

UCSF Voicemail is the new name for the UCSF Campus advanced voicemail system. It uses the Cisco Unity Connection Voice Messages platform to record and deliver voicemail messages to your UCSF email inbox.With Cisco Unity, you will be able to:

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Phones & Pager

Smartsheet

Everyone with a @ucsf.edu email address has access to Smartsheet via Myaccess.ucsf.edu. However, a separate license will need to be purchased to create sheets and own sheets or to access premium features. For FY24, the license cost is $286 per user, though it may be pro-rated depending on when you request the license.   

  • Faculty
  • Staff
  • Student
  • Business Applications

VPN - Remote connection

Pulse / Ivanti Secure Access VPN allows users outside of the UCSF directly connected internal network to access restricted resources at UCSF (e.g., connecting to file shares, servers, desktops). The system provides a fully encrypted connection between the client device (laptop, smartphone, tablet, etc.) and the UCSF network providing access identical to systems connected via wired or wireless within UCSF facility.

  • Technical Partner
  • Network & Wireless

UCSFguest - Open Wireless

The UCSFguest wireless network is available wherever the protected UCSFwpa network can be found. This enables people without UCSF network accounts to access basic Campus, Medical Center and internet resources.The UCSFguest wireless network may be used by anyone visiting UCSF (including patients and patient families) who is related to UCSF business or services.

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Network & Wireless