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Clean Up Your Personal (BYOD) Computer When Leaving UCSF
Overview Important: The only way to ensure that ALL UCSF data has been removed is to securely reformat (ERASE) your hard drive and any devices that contain storage (e.g., USB thumb drives, external hard drives, smartphones, tablets). This is not the same as simply deleting files or performing a "factory reset." Please contact your computer vendor for support. If you cannot do this, use the instructions below to ensure you remove all UCSF information, applications and tools.
- Faculty
- Staff
- Desktop Support
ITFS Desktop Support FAQs
Frequently asked questions How do I request Desktop Support?
- Faculty
- Staff
- Desktop Support
IT Field Services (ITFS) Subscription FAQs
questions about subscribing to ITFS Desktop Support: Basic, Premium, Hourly, etc.
- Faculty
- Staff
- Desktop Support
Data Center Services FAQs
- Faculty
- Staff
Data Center Services Rates
- Faculty
- Staff
- Student
Data Center Services SLAs
- Affiliate
- Faculty
- Staff
- Student
Request a Data Center Services Consultation
- Affiliate
- Faculty
- Staff
Update Your Password in Outlook (Windows)
Overview To clear all your saved passwords from your PC, you will need to open the Credential Manager in Windows. Once you've cleared the passwords stored in Windows, you'll be able to relaunch Outlook and log into the application with your newly created password.
Password Management for Mac
Overview To avoid account lookouts and access issues, you will need to update the password on your Mac as well as your UCSF account password at the same time.
Using Windows on a Mac at UCSF
ADVISORY: Running Windows on Apple silicon Macs is not supported by UCSF IT until further notice as we only support current Windows versions that are developed for Intel processors at this time, not ARM-based processors like Apple's M1 and M2 chips.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support