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Enrolling Your First Device in Duo
Downloading the Duo Mobile AppBefore starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Managing, Updating, and Enrolling Additional Devices in Duo
This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
VPN Pulse Secure Install and Login with Duo
- Technical Partner
Feb 2023: MFA (DUO) Fatigue Attacks Target High-Profile Orgs - Do not approve authentication requests for logins you did not initiate!
Threat Alert: What to Watch For
Enroll in and Use Keeper Password Vault
- Affiliate
- Faculty
- Staff
- Student
Dec 2023: Real Phish Received at UCSF - Multi Factor Authentication
Picture of Actual Phish
Threat Alert: What to Wa
UCSF IT Security Awareness News You Can Use - Archive
The UCSF IT Security Awareness News You Can Use Newsletter includes monthly articles, contests, and upcoming events. Learn about new threats and how to protect UCSF and yourself from data breaches. You can also participate in contests to win prizes! May 2024Report security incidents| Multi-factor (Duo) fatigue flyer Contest | See the red flags from the recent UCSF-wide mock phishRead the May IT Security Awareness News You Can Use
Student Accounts
First-time Login The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications