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Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
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- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Account Request Form (Campus, SOM, ZSFG/SFGH) - How to Approve requests
- Faculty
- Staff
- Technical Partner
Manage Your UCSF Password
How to AccessEveryone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Digital Accessibility Community of Practice
A digital accessibility community of practice with channels to people doing accessibility work at UCSF, at the University of California and beyond.
Extending Access to Medical Center IT Applications for Non-Career (Temporary) Employees
Important Notice to Managers October 6, 2021 - Updated
- Affiliate
- Staff
- Student
- Volunteer
- Access & Identity
Digital Accessibility Training
Live LearningMonthly eventsCheck out these monthly event pages for more details and sign up links.
IT Search Improvements
- Staff
- Technical Partner
Accessible Forms Best Practices
Forms are one of the most common places where accessibility problems occur. What to keep in mind while creating forms Screen readers and keyboard-only users will have issues if you do not take steps to ensure your forms are accessible. An accessible form is one that contains labeled form fields and buttons. Those labels also appear on-screen so that information is available to all users. All form fields and buttons must have explicit labels for the visual user plus in the code.
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- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Web Services
Web Hosting: Change Control Procedure
- Faculty
- Staff
- Technical Partner