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Vulnerabilities in Cisco Small Business RV Series Routers will not be patched (End of Life)

Cisco has released a security advisory to announce that they will not patch vulnerabilities in older versions of their Cisco Small Business RV Series Routers. These vulnerabilities could allow an unauthenticated, remote attacker to execute arbitrary code or cause a denial of service (DoS) condition on an affected device.

How-To

Office 365: OneDrive FAQs

We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

Faculty
Staff
Student
Email & Collaboration

How-To

Network Access Control (NAC) FAQs

Affiliate
Faculty
Staff
Student
Technical Partner -
Volunteer -

How-To

IT Field Services (ITFS) Desktop Support Health Desks

The Health Desk provides walk-up IT help. Typical Health Desk support includes:

Affiliate
Faculty
Non-UCSF -
Staff
Student
Technical Partner -
Volunteer -
Desktop Support

How-To

Office 365 FAQs

Office 365 Frequently Asked Questions We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

Faculty
Staff
Student
Email & Collaboration

How-To

BCH Oakland Remote Work Resources

Faculty
Staff
Student

How-To

Content: Create a Service Page

Technical Partner -

Service

Security Incident Response & Investigation

Technical Partner

How-To

Telecommute Securely

Working remotely? Follow these tips to securely manage your telecommute.

Faculty
Staff
Student
Desktop Support

How-To

Installing Add-Ins for Outlook

To enhance your work within Outlook, there are numerous add-ins that can be installed to help you get things done right from your inbox. The following are a list of popular add-ins approved for use at UCSF:

Technical Partner
Email & Collaboration