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89 Results

Scheduled Maintenance

ClearPass Hotfix Patch

Services impacted: Network Services, VPN

Planned

How-To

Managing, Updating, and Enrolling Additional Devices in Duo

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
How-To

Outlook for Mac Configuration

  • Affiliate
  • Faculty
  • Staff
  • Student

Scheduled Maintenance

Removal of deprecated features from remote.ucsf.edu

Services impacted: VPN

Planned

How-To

Office 365: OneDrive FAQs

We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

  • Faculty
  • Staff
  • Student
  • Email & Collaboration
How-To

Content: Getting Started as a Content Editor

  • Technical Partner
Service

Licensed Software

  • Faculty
  • Staff
  • Student
Other Content

Microsoft Releases Out-of-band Update to Address Critical Issues

Microsoft releases Out-of-band update to address critical issues after installing the January Windows update. This update addresses issues related to VPN connectivity, Windows Server Domain Controllers restarting, Virtual Machines start failures, and ReFS-formatted removable media failing to mount. For a complete description of the vulnerabilities and effected systems, visit Windows message center. 

How-To

Office 365 FAQs

Office 365 Frequently Asked Questions We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

  • Faculty
  • Staff
  • Student
  • Email & Collaboration
How-To

IT Field Services (ITFS) Desktop Support Health Desks

The Health Desk provides walk-up IT help. Typical Health Desk support includes:

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Desktop Support

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