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Temporary Service Change Announcement
New website requests paused until March 2025.
What do you need to know?
As of December 2024, IT Web Services is scheduling all new site requests for March 2025. This is a change from the previous as-needed request and approval process.
Why is there a change?
We're making mandatory platform upgrades to our UCSF Drupal platforms. The migration from the older version to the most recent ensures that our websites remain safe, secure, and high performing.
Are there exceptions for emergent needs?
If you have an urgent need for a new website before March 2025, please email [email protected] to discuss your business needs and best strategies.
UCSF provides Drupal web hosting services to ensure a secure environment for our websites.
Since launching the service in 2011, it has grown to host nearly 1,500 Drupal websites. UCSF provides high-quality security services, using encrypted hardware accessible only via VPN from UCSF and a hacking-attempt detection system to block thousands of suspicious web sessions each month.
What does Web Hosting cost?
Sites using the UCSF site builder package are not charged
Custom sites are charged based on the traffic. Sites that receive less than 25,000 visits are charged $40/Month. Custom sites will require regular patching and updates provided by the site owner.
Starter Kit hosting services
- Server patching
- Monitoring and managing overall infrastructure to verify resource availability and capacity
- Drupal patching
- Standard modules patching
- Monitoring of sites
- Running nightly database backup
- Managing version control
- Managing regular code deployments
- Keeping SAML (MyAccess) infrastructure available
UCSF-specific hosting enhancements
Web firewall (WAF)
UCSF has a Web Application Firewall that blocks scripted attacks on our sites. We typically block 44,000+ attack attempts a month. The WAF also allows us to prevent Denial of Service attacks on our hosted websites.
Encrypted hardware
UCSF's hardware is encrypted to prevent an intruder from accessing private files on our sites.
Private cloud hosting
While UCSF hosts on the cloud, we have a private portion of the Amazon Cloud hosting for our sites. This also limits access to private sites and files.
If shared multisite hosting does not meet your needs, IT can work with its hosting vendor to a custom solution. You will still be able to use UCSF's hosting services and enhancements.
- Day-to-day Contact: John Kealy
- Service Manager: John Kealy
- Service Owner Team: Web Services
- Service Support Team: HCL App Drupal Hosting Support
- Audience: Affiliate, Faculty, Staff, Technical Partner
- Service Category: Web Services