Registering Your Computer

Michael Kearns's picture

At UCSF, we are dedicated to providing you with the best customer experience and supporting your computer so you can focus on your business. In order to best protect UCSF data and resources, IT Field Services manages desktops and laptops with IBM Endpoint Management. ITFS uses asset data to manage your computer by providing patching and ensuring your systems have the appropriate security.  Registering your computer online is simple through MyAccess, and allows us to associate a computer with a user so that in the event of security incident (virus infection, encryption verification. etc.) we can notify you and find the computer. 

This guide provides an overview of how to register your computer. Registration is required by UCSF students, faculty, and staff with active UCSF MyAccess Accounts.

How To Register Your Computer

Integrated with our UCSF Endpoint Manager solution, a registration web page will be presented either at the time of installation or some period thereafter.

Registering your computer is a simple, quick process.

Note: If UCSF Endpoint Management System (BigFix) is present on your computer, then BigFix will present the following prompt with an option immediately take action or defer up-to 30 mins.

1. First, you will be asked to log into MyAccess.

(If an active MyAccess session is already open, step 1 will be skipped.)

(If you need help finding your MyAccess credentials, please visit our MyAccess documentation: )

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2. Next, answer, “Is this computer owned by UCSF” by choosing either “Yes” or “No”. Then click on “Submit”.


3. Done! You’re computer is now registered.

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What information About Me And My Device Are Collected?

The information you provide, like your name, employeeID, email, and computer name will automatically be collected by your web browser. 


Determining if your computer is owned by UCSF

Choose "Yes" if the computer was paid using your school, department, program, supervisor, PI, grant, or other UCSF funds.

Choose "NO" if the computer was paid for by you, using your personal funds and not reimbursed by UCSF funds.


When To Re-register Your Computer

In some cases, you may be asked to register your computer; including but not limited to:

  • When you receive a new computer or computer reimaged
  • Periodically, to ensure that the integrity of records are as accurate and up-to-date


How Many Computers Can You Register

If you are a UCSF student, faculty, and staff with active UCSF MyAccess Account, you may register any number of (university or personally owned) computers where you are the primary user. There is no maximum number of registered computers.


Questions About Registering Your Computer?

Contact the UCSF IT Service Desk: 415-514-4100

Endpoint Manager BigFix Frequently Asked Questions