IT Directory

Teams

IT Field Services offers comprehensive support to both PC and Mac systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

IT Field Services offers comprehensive support to both PC and Mac systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

IT Field Services offers comprehensive support to both PC and MAC systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

Mission Bay, Mission Hall, 1st Floor Lobby

The IT Infrastructure Network Services Team provides core enterprise-wide communications services to UCSF.  It is responsible for the planning, installation and the management of the University’s enterprise-wide data communication networks.  This network is comprised of a complex IT infrastructure consisting of cable plants, network closets, routers, switches, wireless controllers, security components, telephony equipment and end-user applications, and end-user appliances. The IT Infrastructure Network Services Team is responsible for day-to-day management of data end devices and infrastructure within the OSI model.

We are the team that manages the UCSF IT Listserv, an electronic mailing list service supporting UCSF's mission: teaching, research, patient care and community service.

The UCSF IT PMO provides project and portfolio management services across a wide range of technologies and methodologies.

IT Security provides the following services to the UCSF enterprise: Incident Response (IR), Digital Forensics Incident Response (DFIR), Architecture consulting, Policy Management, Risk Management & Compliance, Security Awareness and Outreach, Vulnerability Management, Endpoint Security (including Endpoint Detection & Response, AntiVirus, and Encryption), E-Discovery, and investigation assistance. In addition IT Security plays a role in maintaining UCSF Digital Security Standards & Guidelines.  

The Service Desk is the first point of contact for repair or help with all UCSF IT services. We are open 24 hours a day, 7 days a week to help solve your requests.  General Availability Please contact us in any of the following ways: Online: https://ucsf.service-now.com/ess/ Main Phone: (415) 514-4100 Email: [email protected] ZSFG Customers: (415) 206-5126 APeX Customers: (415) 514-APEX 

Configures Service-Now, modifies layout and customizes reports

IT Field Services offers comprehensive support to both PC and Mac systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

IT Field Services offers comprehensive support to both PC and Mac systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

UCSF Website Services provides a comprehensive suite of consulting services to help manage and accelerate your web projects. Our consulting staff are Drupal experts and fluent in the UCSF standards and policies which results in a superior end product for our customers. Our services can be tailored specifically to your needs.