IT Directory

Teams

IT Field Services offers comprehensive support to both PC and Mac systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

IT Field Services offers comprehensive support to both PC and Mac systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

IT Field Services offers comprehensive support to both PC and Mac systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

IT Field Services offers comprehensive support to both PC and Mac systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

IT Field Services offers comprehensive support to both PC and Mac systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

IT Field Services offers comprehensive support to both PC and MAC systems. We support the entire life-cycle of your IT assets, from purchasing standard systems, troubleshooting desktop issues, ensuring security standards are met and disposal of out-dated systems.

IT Field Services offers comprehensive PC support for BCH Oakland and UCSF systems throughout the East Bay region. We support the entire life-cycle of IT assets, from purchasing standard systems, troubleshooting desktop and network issues, ensuring security standards are met and disposal of outdated systems. Walk-Up Support Hours are Monday through Friday from 2p to 4p in the HIS Department located in the Basement of the Outpatient Center.

Mission Bay, Mission Hall, 1st Floor Lobby

The IT Infrastructure Network Services Team provides core enterprise-wide communications services to UCSF.  It is responsible for the planning, installation and the management of the University’s enterprise-wide data communication networks.  This network is comprised of a complex IT infrastructure consisting of cable plants, network closets, routers, switches, wireless controllers, security components, telephony equipment and end-user applications, and end-user appliances. The IT Infrastructure Network Services Team is responsible for day-to-day management of data end devices and infrastructure within the OSI model.

The UCSF IT PMO provides project management services across a wide range of technologies and methodologies in support of all missions across the Enterprise.

IT Security provides the following services to the UCSF enterprise: Incident Response (IR), Digital Forensics Incident Response (DFIR), Architecture consulting, Policy Management, Risk Management & Compliance, Security Awareness and Outreach, Vulnerability Management, Endpoint Security (including Endpoint Detection & Response, AntiVirus, and Encryption), E-Discovery, and investigation assistance. In addition IT Security plays a role in maintaining UCSF Digital Security Standards & Guidelines.  

The Service Desk is the first point of contact for repair or help with all UCSF IT services. We are open 24 hours a day, 7 days a week to help solve your requests. General AvailabilityPlease contact us in any of the following ways:Online: https://ucsf.service-now.com/ess/Main Phone: (415) 514-4100Email: [email protected] Customers: (628) 206-5126APeX Customers: (415) 514-APEX 

created to support service catalog "Cloud Account Request"

Configures Service-Now, modifies layout and customizes reports