Which browsers are supported?

NOTE:  Grammarly is still in development for the Mac New Teams desktop application. 

Currently, we are supporting Grammarly in browsers (Chrome, Firefox, Safari, and Edge) and the desktop application.

NOTE: There is currently no support for Internet Explorer or mobile browsers. This means that the Grammarly Text Editor Plugin will not activate in unsupported browsers. 

What if I already have a Grammarly account?

If you have a Grammarly account that is set up with a personal account, you can join UCSF’s instance by just updating the email on your account. 

Go to the account hub > Profile > Update email, then sign out and sign back in again and you will be prompted to join UCSF's Grammarly account.

I am receiving emails Grammarly? How do I adjust or unsubscribe from all Grammarly emails?

1. Navigate to grammarly.com.
2. Select the Log in link.
3. On the Grammarly login screen, enter your UCSF email address.
4. Click the Continue button.
5. On the UCSF login screen enter your UCSF email address and password before clicking the Sign in button
   NOTE: You may need to authenticate your identity with Duo Multifactor Authentication to complete the login process.
6. From the Grammarly landing page, select the Account option.
7. Under the Email Preferences heading, select the Update preference link.
8. Select the checkbox next to the email message type that you do not want to receive.
   NOTE: If you would not like to receive any emails from Grammarly, select the Unsubscribe From All Email Lists option.

Are mobile applications supported?

The Text Editor SDK does not currently support mobile devices at this time.

Can I use Grammarly in APeX? 

No, Grammarly is not available in APeX or other EHR systems. 

Can I use Grammarly for sensitive data such as PHI? 

Yes, Grammarly is safe to utilize for sensitive information, but it is recommended to exercise caution and always consider your audience.

Does Grammarly use AI to provide its grammar recommendations?

Yes, Grammarly does use AI to provide its grammatical recommendations but it is not generative AI. This means that it does not store your content when you use Grammarly nor does it use your data to train its generative AI application.

I signed up at Grammarly.com instead of Grammarly.com/edu. What should I do?

If you signed up at grammarly.com instead of grammarly.com/edu, please log out by going to app.grammarly.com and clicking Log out in the left-side panel, then log in at grammarly.com/enterprise/signin. Next, find the email titled “ACTION REQUIRED: Confirm your email” in your inbox and click Verify email. If prompted, enter the access code provided by your institution.

NOTE: If you have a Premium account associated with your educational email address, please submit a support request.

Can I add words to my Personal Dictionary so Grammarly won’t think they are incorrectly used or spelled?

Yes, you can improve your Grammarly experience by adding words to your Personal Dictionary. Whenever your word is marked as incorrect, you will see a book button. Clicking this will add the word to your dictionary.

Additionally, if you incorrectly click this button or previously added a word to this list that you now want to remove, the Personal Dictionary feature allows you to manage this list. This feature is located in the account section in Grammarly under customization. Once you navigate to this list you will have the ability to remove words via a trash can button. Words containing symbols other than English language letters cannot be added to your Grammarly dictionary.