Are there file size limitations in OneDrive? Will there be sufficient storage for Zoom recordings?

The largest file you can upload to OneDrive is 250GB, but uploading large files is not recommended, because they are very difficult to work with on the cloud. 

Are there file name limitations in OneDrive?

Please see Restrictions and limitations in OneDrive and SharePoint for more information about file name limitations. 

Am I able to open files stored in OneDrive using my desktop application?

If you are connected to the VPN, you can select Open in Desktop App to open and view or edit files in your desktop application rather than use the online applications. For security reasons, you cannot use the Open in Desktop App function if you are not on the VPN. This functionality will be made available in the future, but for now, please use Office on the Web applications to edit files stored in OneDrive. 

How do I change the name for my file while in OneDrive?

• Select the file you wish to rename by clicking on the round button to the left of the name and then clicking on Rename in the ribbon across the top of the OneDrive application. 
• Alternatively, hover above the row that has the file and click the three vertical dots following the file name. Next, select Rename from the menu that appears, then edit the file name. 

How can I let someone add files to and edit files in a folder?

• To move an existing file in OneDrive to the folder, please use the toolbar functionality Move To, which displays after you have checkmarked the files that you want to move. 
• When sharing a folder in OneDrive with someone, the originator must provide Editing rights to make the other person able to drag a file to the folder. Also, the other person can only drag files from the originator's desktop to the folder. 

Why did I receive the message "Heads up! We noticed that you recently deleted a large number of files from your OneDrive"?

OneDrive will display this message if you delete a large number of files at once.  

Can I recover a file that I accidentally deleted in Office 365? 

To recover a file that has been deleted, go to OneDrive and then open the Recycle Bin from the menu on the left. Once you have selected the file(s) you need, a Restore option will appear on the bar above the file list. Click Restore to be able to view and open this file in your OneDrive files.  

How long are files that I accidentally deleted available in the Office 365 OneDrive Recycle Bin?

Deleted files are kept in the Recycle Bin and can be restored for 93 days. If you emptied the Recycle Bin, you can retrieve files until the original 93 days have passed by clicking the Second stage recycle bin link below your deleted file list. 

Can I use Microsoft Office on my local device and sync my files to OneDrive?

We encourage the use of Office on the Web rather than syncing to reduce the number of devices with institutional data stored on them that could be damaged, stolen or hacked. This also alleviates the VPN traffic, as synchronizing requires you to be connected to VPN and floods the VPN channel, which defeats the purpose of collaborating in the cloud. 

My formatting changed when I uploaded an older version of a Word doc to OneDrive and opened it in Word on the Web.

Save your file in the current version prior to uploading. Some formatting is not visible while using the web applications, but it will be visible if downloaded or saved as a .pdf. 

Will retention policies be applied to documents in OneDrive?

Not at launch, but we will enable this at a later date. 

Can I store my personal photos on OneDrive?

University policy discourages storing personal data on University storage. Camera upload in OneDrive is turned off by default. Please do not turn on this profile option in OneDrive.