Identity and Access Management (IAM) Modernization

This website provides updates on the IAM Modernization Program plan including program status, FAQs, timeline, and contacts.

Project Description

Identity and Access Management (IAM) is the name given to the portfolio of services used to manage someone at UCSF, their accounts, applications, and resource access. This includes creation, modification, and deletion. In other words, making sure the right UCSF users have access to the right tools at the right time.

Identity is the cornerstone of a person’s digital record. Every person involved with UCSF has an identity record created before their first encounter with UCSF. This record is leveraged for all authentication and access management until their departure.

More information will become available as the project moves forward. If you have questions about this initiative, please reach out.

Vision

Replace our existing Identity & Access Management technology and services with an enterprise focus on standardization, simplification, and automation.

Goals

This program will establish a modern Digital Identity & Access Management service that will advance UCSF’s health missions, enhance educational and research experiences, and support raising security risk.

Our 5 goals.

Timeline

This project is anticipated to conclude in Spring 2026 with multiple benchmarks and milestones in the interim.

See our timeline.

Frequently Asked Questions

Q: Why is UCSF doing this program now?
A: The Identity and Access Management (IAM) Modernization program will deliver several benefits and program outcomes, including positioning UCSF for future growth, reducing security risk, and avoiding unnecessary costs to the institution.

Q: How will this program affect me?
A: The IAM Modernization will affect all users of UCSF technologies. UCSF Information Technology (UCSF IT) wants to engage with all customers throughout the project. We will inform, discuss, communicate our new services as we design, deploy and enhance their technology experience. This website will be regularly updated throughout the duration of the project to serve as a reliable source of information.

Q: How can I learn more about this program?
A: If you have additional questions or would like to learn more about the IAM Modernization program, please contact the program inbox at [email protected].

FAQs