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Nov 2025: NORTON PASSWORD VAULT LURES

Norton PW Vault Red Flags

Threat Alert: NORTON PASSWORD VAULT LURES

  • Threat actors impersonated Norton security software to distribute remote monitoring and management (RMM) tools Syncro RMM and ScreenConnect via email.
  • Threat actors claimed Norton Password Vault had been breached and users needed to take swift action to prevent further compromise.
  • Impersonation of security vendors seeks to abuse end users’ trust of key security resources to socially engineer them into downloading malware.

How is it used in the wild?

  • Threat actors sent messages that impersonated Norton security service and claimed that Norton Password Vault was hacked. Users were prompted to download a more secure version of the Norton desktop app with a link in the message body.
  • The Norton lookalike URL led to a landing page, also abusing the brand and prompting users to download the supposed new version of the app, which led instead to Syncro and ScreenConnect malware.
  • Abuse of Syncro and ScreenConnect RMM tools can lead to threat actors gaining remote access to users’ systems and enable follow-on malicious activity.

Key Action: Stay Alert!

  • Looking closely at headers and senders of suspicious or unsolicited emails.
  • Always check the authenticity of notifications from security vendors.
  • Do not download files in unsolicited emails or otherwise unknown sources.
  • Report ANY suspicious emails via Phish Alarm.