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Encryption Frequently Asked Questions (FAQs)
Frequently asked questions What is encryption?
Student Device Setup
UCSF Email and CalendarUCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.Desktop SetupYou can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.
- Student
- Education Applications
Standard
Intune Mobile Device Management (MDM) Privacy
Impacted Services: Email, Microsoft 365, Microsoft 365: Teams
Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Student Accounts
First-time Login The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications
RAE - Application Web Portal Information
The RAE Web Portal is a method for accessing RAE applications through your web browser as long as you have a RAE account. For installing the RAE application feed directly onto your computer, follow the instructions here. If you have not requested a RAE site, you can request one here.
Standard
UCSF 650-16 Addendum B - UCSF Minimum Security Standards for Electronic Information Resources
Effective Date: December 2007, Updated December 2021 Contents Purpose Overview and Scope Exception from Minimum Security Standards Exception Requests Covering Legacy Systems Compatibility Exemptions Enforcement Minimum Security Standards System Inventory and Protection Level Classification (PLC) Transmission of Restricted Information
Impacted Services: IT Security Outreach and Training
Data Loss Prevention (DLP)
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
Phish Alarm
What is Phish Alarm?Phish Alarm is a tool that is available to all users at UCSF. With the click of a button, users can report a phishing or malicious message. As described here, the Report Phish button is available for both PC and Mac Outlook clients as well as on Outlook Web Access (email.ucsf.edu) and the Outlook Mobile App.
- Faculty
- Staff
- Student
- Security