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Registering Your Computer
What you need to know At UCSF, we are dedicated to providing you with the best customer experience and supporting your computer so you can focus on your business. In order to best protect UCSF data and resources, IT Field Services (ITFS) manages desktops and laptops with BigFix Endpoint Management. ITFS uses asset data to manage your computer by providing patching and ensuring your systems have the appropriate security.
- Faculty
- Staff
- Student
- Desktop Support
Symantec Endpoint Protection (SEP)
OverviewSymantec Endpoint Protection (SEP) is provided free of charge to UCSF faculty, staff, students and researchers. SEP is designed to (1) detect, remove and prevent the spread of viruses, spyware and other security risks and (2) provide Windows, Mac and Linux computers with anti-virus (AV) and anti-spyware protection. In addition, UCSF SEP clients automatically keep both the client software and security definitions (AV and IPS) updated for the most complete protection.
- Faculty
- Staff
- Student
- Security
mail@UCSF Calendaring Best Practices
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
Computing and Application-related Listservs
- Faculty
- Staff
- Student
- Technical Partner
MyPPM Effort Tracking Tip Sheet
- Staff
- Technical Partner
Cisco Jabber UC Training: Group Chats
Start a Chat Session with Multiple Jabber Users You can send a group chat invite to chat with more than one person at a time. These conversations are not saved by Cisco Jabber, if you close the chat window, you will lose the chat history. Note: If you have a need to maintain chat history for collaboration, Microsoft Teams provides persistent chat history, please visit the Microsoft Teams Training page for more information.
- Faculty
- Staff
- Student
- Phones & Pager
Using Add-ins in Outlook Web App
OverviewAdd-ins in Outlook.com are programs or utilities that help you automate tasks when you view or create messages.NOTE: You will need to install add-ins within Outlook to be able to use them in your work at UCSF.Locating and Installing Add-ins within Microsoft OutlookThe following steps will assist you with locating and installing add-ins within Microsoft Outlook.1. Select the Apps icon (Outlook Web App (OWA)
- Affiliate
- Faculty
- Staff
- Student
- Email & Collaboration
MyPPM FAQs
Login, Classic / New UX and Home MenuHow do I login to MyPPM?How to LoginI get a weird error message about SSO and then it prompts me to login again?
- Staff
- Technical Partner
- Business Applications
REDCap, Twilio, and A2P10DLC compliance
Overview
A change to how SMS services work may interrupt how a number of UCSF research studies collect data starting Thursday, December 15, 2022. The REDCap team has developed a path for a short-term resolution and are working on the implementation process.
This page summarizes the UCSF REDCap team's strategy for helping studies work through the change.
Data Center Services SLAs
- Affiliate
- Faculty
- Staff
- Student