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Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
APeX
- Staff
- Technical Partner
MyAccess Single Sign-on Integration
- Affiliate
- Faculty
- Staff
- Technical Partner
Imprivata OneSign
- Affiliate
- Faculty
- Staff
- Technical Partner
Account Login & Password
DescriptionActive Directory (AD) is a Microsoft-based technology that provides a variety of network services, including:Lightweight Directory Access Protocol (LDAP)Kerberos-based authenticationDNS-based namingA central location for network administration and delegation of authorityUsing Active DirectoryYour UCSF AD account provides access to many systems:
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Operational
Multi-Factor Authentication (Duo)
DescriptionWhat is multi-factor authentication?Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. Multi-factor authentication (also known as two factor authentication), or MFA, provides added security control to ensure that every login from every device is legitimate.
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Account Request Form (Campus, SOM, ZSFG/SFGH) - How to Approve requests
- Faculty
- Staff
- Technical Partner
Manage Your UCSF Password
How to AccessEveryone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Extending Access to Medical Center IT Applications for Non-Career (Temporary) Employees
Important Notice to Managers October 6, 2021 - Updated
- Affiliate
- Staff
- Student
- Volunteer
- Access & Identity