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Activate Removable Storage Encryption
- Faculty
- Staff
- Student
- Technical Partner
Content: Update Your Team Page and Profile
- Faculty
- Staff
- Technical Partner
Zoom Web Conferencing FAQs
Zoom Frequently Asked QuestionsThe following are some Frequently Asked Questions you may have when using Zoom in your work at UCSF:How do I create a Zoom account?How do I change my preferred name in Zoom?How do I add Pronouns to my Zoom profile?Where do I get Zoom?
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Email & Collaboration
Drive, Tape & Data Destruction
As part of an ongoing effort to improve UCSF’s stewardship of information resources, UCSF IT is pleased to offer a data-storage-device destruction service. IT will collect and destroy any electronic media (e.g., hard drives, tapes) that contains restricted data, including PII (personally identifiable information) and PHI (patient health information) There is no charge for this service. Just submit a ticket for desktop service (https://help.ucsf.edu/) or bring in your media to be destroyed, and we will take care of the rest.
- Faculty
- Staff
- Student
- Desktop Support
IT Field Services (ITFS) Desktop Support: Hourly or Project Support
- Affiliate
- Faculty
- Staff
- Technical Partner
IT Field Services (ITFS) Desktop Support: Premium Subscription
DescriptionThe Premium Desktop Support service includes all services provided by the Basic Desktop Support service, with differentiators that increase the overall scope, flexibility, quality and responsiveness of the service. Premium Desktop Support is designed to address the needs of customers whose requirements extend beyond what the Basic Desktop Support model provides. Examples include customers who require:
- Faculty
- Staff
- Desktop Support
ITFS Event Support
DescriptionEvent-support charges apply when the majority of attendees are not supported by ITFS.IT Field Services can provide conference and special-event support at our hourly project rate of $127 per staff hour. Hourly charges require prior authorization from your department.This cost includes:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
IT Field Services (ITFS) Desktop Support Health Desks
The Health Desk provides walk-up IT help.Typical Health Desk support includes:Duo enrollment and questionsAssistance with Wi-FiMobile email setupDevice encryptionVPN support
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
IT Field Services (ITFS) Desktop Support: Basic Subscription
DescriptionThe Basic Support service is an integrated suite of support services for Campus, faculty and staff who use University-owned Windows, Mac, iOS and Android devices.Note: Standard productivity software and Microsoft Office are included in the monthly subscription fee (see Cost).
- Faculty
- Staff
- Desktop Support
Print Management Services FAQs
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer