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IT Communications
We represent and serve the Office of the CIO in making strategic IT Communications infrastructure improvements and providing resources to execute on delivery of clear, timely, relevant IT-related information. We strive to empower IT organization staff, stakeholders, and customers to perform their work with clarity and purpose around its connection to UCSF's mission and community at large.
Aug 2023: Lawsuit-Themed Lures Spread Malware
Threat Alert: Phishing Attacks Use Lawsuit-Themed Lures to Spread Malicious Scripts
Don't be the catch of the day
The link to the quiz is at the end of the article. Everyone who passes during July is entered to win one of six grand prizes!
Feb 2023: Valentine’s Day-Themed Lures
Cybercriminals have launched phishing attacks claiming to be senior executives offering employees a Valentine’s Day-themed reward in appreciation of their work. The message purporting to be from executives might compel users to engage with the supposed employer-related communications. The promise of a reward or gift for the employee’s dedication to the organization entices recipients to click
IT Portfolio | About Us
The IT Portfolio Team is tasked with the accurate capture and understanding of all technology requests to ensure timely interaction with requesting departments, connect the requests to our strategic plan, and ensure requests are attributed to the appropriate portfolio category in support of prioritization and sequencing activities.
Dec 2023: Christmas-Themed Lures Steal User Credentials
Threat Alert: Christmas-Themed Lures Steal User Credentials Cybercriminals have launched a series of phishing attacks using an allegedly upcoming Christmas party as a theme. The phishing lures contain an HTML attachment that allegedly contains details relevant to the party. Opening the attachment leads to a lookalike Microsoft Outlook login page that steals any entered credentials. Key Actions (at Work and at Home)
Feb 2024: Deepfake Scam Imitating CFO
Threat Alert: Deepfake Scam Targeting Financial Transactions An employee attended a video conference call with seemingly authentic colleagues, all of whom were later revealed to be deepfake representations. The worker, initially suspicious of a phishing email, was convinced by the realistic appearance and voices of the deepfake participants during the video call. Subsequently, the employee authorized a large financial transaction, thinking it was a legitimate request initiated by the CFO.
CLE Error, January 17, 2025 — Retrospective
What happened
- An unexpected error occurred on the CLE website—cle.ucsf.edu—for an estimated 20 minutes on Friday, January 17, 2025.
- End-users could log in to the site but could not perform any actions. When they tried, they received an error: “Coding error detected, it must be fixed by a programmer: Invalid cache key.”
- The outage took place from approximately 3:40 p.m. to 4 p.m.
Jan 2024: Phishing Attacks Use CAPTCHA to Increase Trust
Cybercriminals have launched a series of phishing attacks imitating a legitimate company.