18 Results

How-To

Multi-Factor (Duo) FAQs

These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity

Operational

Multi-Factor Authentication (Duo)

Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. Multi-factor authentication (also known as two factor authentication), or MFA, provides added security control to ensure that every login from every device is legitimate. 

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity
How-To

Apple Mail

  • Affiliate
  • Faculty
  • Staff
  • Student
How-To

Microsoft 365 FAQs

We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

  • Faculty
  • Staff
  • Student
  • Email & Collaboration
How-To

Installing Add-Ins for Outlook

To enhance your work within Outlook, there are numerous add-ins that can be installed to help you get things done right from your inbox. The following are a list of popular add-ins approved for use at UCSF:

  • Technical Partner
  • Email & Collaboration
How-To

IT Orientation

Your UCSF Accounts: https://myaccess.ucsf.edu/myidManage your UCSF User ID and passwords from the password management tool: Password.ucsf.edu Identity ManagementGeneral contact information (Your preferred first name, phone, address, and other identity information) can be modified at directory.ucsf.edu.

How-To

Microsoft 365: Microsoft Whiteboard

Microsoft Whiteboard in Microsoft 365 is a collaborative digital canvas that can be leveraged for effective meetings and engaging collaboration sessions among colleagues from brainstorming and planning to learning and workshops. 

  • Faculty
  • Staff
  • Student
  • Email & Collaboration