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Multi-Factor (Duo) Authentication Methods
Duo provides users with the following authentication methods:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) FAQs
These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
UCSF Voicemail
UCSF Voicemail is the new name for the UCSF Campus advanced voicemail system. It uses the Cisco Unity Connection Voice Messages platform to record and deliver voicemail messages to your UCSF email inbox.With Cisco Unity, you will be able to:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Phones & Pager
MyAccess Single Sign-on Integration
- Affiliate
- Faculty
- Staff
- Technical Partner
Imprivata OneSign
- Affiliate
- Faculty
- Staff
- Technical Partner
Account Login & Password
Active Directory (AD) is a Microsoft-based technology that provides a variety of network services, including:Lightweight Directory Access Protocol (LDAP)Kerberos-based authenticationDNS-based namingA central location for network administration and delegation of authorityYour UCSF AD account provides access to many systems:
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Creating the Initial Password for your UCSF Account
The UCSF Password Management Tool will assist you with creating the password for your UCSF account. Once you have received an email with your UCSF account information (UCSF ID and email address), select the link in the email to activate your UCSF account and begin the password change process.
Operational
Multi-Factor Authentication (Duo)
Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. Multi-factor authentication (also known as two factor authentication), or MFA, provides added security control to ensure that every login from every device is legitimate.
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Cisco Jabber UC Training: Login
Type in your email username (FirstInitialLastname or LastnameFirstInitial), e.g., [email protected], and then type in your email password before clicking the Sign In button. NOTE: If you sign out from Jabber client after a successful login, it remembers your username in its cache. The next time you sign in, you should only need to enter your email password.
- Faculty
- Staff
- Student
- Phones & Pager
Account Request Form (Campus, SOM, ZSFG/SFGH) - How to Approve requests
- Faculty
- Staff
- Technical Partner