223 Results

  • Business Applications
  • Desktop Support
How-To

Concord Fax (formerly RightFax) Frequently Asked Questions

Concord Fax is a digital solution for sending information via inbound and outbound electronic faxing. This application can be used to send information electronically in a manner that is secure, since Concord Fax is HIPAA-compliant. The following are a list of Frequently Asked Questions about Concord Fax. This page will be updated as more questions about Concord Fax are received.

  • Affiliate
  • Faculty
  • Research Staff
  • Staff
  • Student
  • Business Applications
How-To

Upgrade to Windows 11

Starting in November 2024, IT will begin upgrading all ITFS-managed Windows computers to Windows 11. This upgrade takes 30-60 minutes of computer downtime and will provide optimized performance and enhanced security. Users have the option to upgrade their workstations as a self-service installation, using the steps below at a time that is convenient for them. Additional details on how to upgrade and what’s changing are listed below.  

  • Affiliate
  • Faculty
  • Researcher
  • Staff
  • Student
  • Desktop Support
How-To

DocuSign Shared Access

The DocuSign Account Share Request form has been decommissioned. Account sharing is no longer an administrative function is managed by the individual user. Please follow the below steps to share your account with a colleague. 

How-To

IT Request Management

Service Request Management is the process by which IT fulfills customer requests for standard services. A service request is a formal request from a customer for access to standard services IT provides. The goal of Request Management is to deliver services in a defined repeatable, consistent and timely manner to support customers in the ability to get access to services to do their jobs. – Mitch Pautz, ITSM manager

  • Staff
  • Technical Partner
  • Business Applications
How-To

DocuSign Content Sharing

You can set up sharing between you and another UCSF user via your DocuSign Preferences. This will allow the other person to view or manage your DocuSign content.This video will walk through the process. You can set this up for a limited time period or indefinitely. If setting it up indefinitely, enter today's date as the start date and then leave the end date blank.