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    How-To

    MyPPM: Idea Intake

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    MyPPM: Idea Management

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    MyPPM: Create Idea from Template

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    Scheduling an Event on a Shared Calendar in Outlook

    The preferred method for scheduling events on a Shared Calendar is to create the event on your own calendar, and then invite the Shared Calendar as an attendee:  NOTE: To complete these steps, you will need to share the calendar with others. Learn more about sharing an Outlook calendar with other people.

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    Zoom - Google Calendar Issue Fix

    Issue: When scheduling a meeting from the Zoom desktop app, the meeting invite defaults to Google Calendar.  Resolution: After clicking the Schedule button, scroll down to the Calendar section to choose your default calendar. Then click Save. 

    How-To

    Office 365: Connecting Evolution to Exchange Online

    If you use Linux and prefer a desktop email application to the excellent Outlook webmail client then you have a new option. Gnome Evolution with Exchange Web Services support (evolution-ews) version 3.27.91 and later support OAuth2, which means you can connect Evolution to Exchange Online (UCSF's email service). Install Evolution with EWS support from your favorite application source.

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    IT Information Technology Infrastructure Library (ITIL)

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    IT Asset Management (CMDB)

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    PagerDuty

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