UCSF IT Technology

Concord Fax is a digital solution for sending information via inbound and outbound electronic faxing. This application can be used to send information electronically in a manner that is secure, since Concord Fax is HIPAA-compliant. The following are a list of Frequently Asked Questions about Concord Fax. This page will be updated as more questions about Concord Fax are received.

• Affiliate
• Faculty
• Research Staff
• Staff
• Student
• Business Applications

The DocuSign Account Share Request form has been decommissioned. Account sharing is no longer an administrative function is managed by the individual user. Please follow the below steps to share your account with a colleague. 

Service Request Management is the process by which IT fulfills customer requests for standard services. A service request is a formal request from a customer for access to standard services IT provides. The goal of Request Management is to deliver services in a defined repeatable, consistent and timely manner to support customers in the ability to get access to services to do their jobs. – Mitch Pautz, ITSM manager

• Staff
• Technical Partner
• Business Applications

Box is a cloud-based storage application for storage and collaboration on the documents that you will develop at UCSF. The following link will assist you with understanding how to use and navigate Box:  

• Faculty
• Staff
• Student
• Email & Collaboration

A quick start guide was created to get you up and running with Microsoft Teams immediately. In addition to the desktop client, Microsoft Teams can be used on a mobile device (e.g.

• Faculty
• Staff
• Student
• Email & Collaboration

Easily capture the information you need with custom surveys, polls, and quizzes to make better decisions.

• Faculty
• Staff
• Student
• Email & Collaboration

Everyone with a UCSF email address has access to Microsoft Planner. Log in at https://office.ucsf.edu, or access Planner within Teams. 

• Faculty
• Staff
• Student
• Email & Collaboration