Description

Zoom is a simple, all-in-one solution that lets you meet across desktops, mobile devices and conference rooms. Zoom is free to UCSF faculty, staff and students, and the UCSF Zoom instance is approved for use with restricted data.

Where do I get Zoom?

• Zoom Desktop Client for Meetings
• Zoom Plugin for Microsoft Outlook

Benefits

• Collaboration - Zoom will help you connect, communicate, and express your ideas so you can get more done together
• Screen Sharing - With Zoom, share your screen, desktop, or other content during a meeting, even while your video is on
• Meeting Recording - Zoom meetings can be recorded for later viewing by meeting participants or those who may have missed the original session
• Live Transcription - Help participants more easily follow conversations, or meet accessibility requirements by enabling closed captioning

Support

We have multiple ways for you to get the help you need. For questions and support, check the Zoom Frequently Asked Questions page or contact the IT Service Desk online or by phone at 415-514-4100.

Has your account been disabled?

Have you logged into Zoom or attempted to host a meeting and received a 1003 error stating that your account has been disabled? It is UCSF IT policy to deactivate accounts that have not hosted a meeting within the previous 90 days. If you would like to re-enable your account, contact the IT Service Desk online or by phone at 415-514-4100.

Training

To learn more about using Zoom, visit the Zoom Training page.