NOTE: For more training on Zoom features and processes outside of the resources listed on this page, visit the Zoom Learning Center.

Accessing Zoom

Zoom is accessible to users through the desktop client, web and via integrations with Outlook and Teams. 

• Zoom: Using the Microsoft Teams Integration
• Zoom: How Do I Obtain a Webinar or Large Meeting License
• How to Schedule Zoom Meetings on MAC OS Catalina

Training

To assist with using Zoom, it is recommended to review the following training resources to learn more about recording sessions in Zoom, manage interactions with patients, and other best practices for facilitating meetings: 

• Zoom Training
• Zoom FAQs
• Zoom for Patient Care
• Additional Zoom Guides
• How to Have a Zoom Meeting That Is (Almost) as Good as Being There

Transcription

Within Zoom, it is possible to include Live Transcription (closed captions) automatically to provide written text for words spoken by hosts/participants. This feature is utilized to make your Zoom meetings or webinars more accessible for attendees. 

• Zoom Live Transcription

Recording Meetings and Webinars

There are two methods for recording meetings or webinars within Zoom: either locally on your computer, or in the Cloud. NOTE: When recording a meeting or webinar to the cloud, Zoom is not recommended for long-term storage as recordings will be moved to the trash within 7 days and deleted permanently after spending 30 days in the trash. 

• Zoom Cloud Recording
• How to Automatically Add a Zoom Meeting to Each Calendar Event
• Zoom: Share a Recording with Embedded Closed Captions
• Saving In-Meeting Chat

Collaboration within Zoom

At its core, Zoom is an application to facilitate collaboration among meeting participants regardless of their location. The following training articles will assist you in maximizing the level of collaboration in your next Zoom meeting!

• Getting started with Zoom Whiteboard
• Sending a File in Meetings and Webinars
• Using file sharing integrations

Zoom Security Settings

UCSF requires that Zoom meetings and webinars be secured with either the Waiting Room or passcode feature, however, there are other security features that ensure the privacy of your Zoom meeting and webinars. Learn More About Recommended Security Settings for Zoom. 

Integrating with Zoom

There are numerous applications that integrate with Zoom and there is a process for requesting an integration for Zoom that is not currently approved at UCSF. Learn More About Zoom API & Zoom App Enhancement Requests.