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  3. Zoom: Changing a Zoom Meeting to a Teams Meeting in an Outage

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Zoom: Changing a Zoom Meeting to a Teams Meeting in an Outage

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  • Audience: Affiliate, Faculty, Staff, Student, Volunteer
  • Service Category: Email & Collaboration
  • Owner Team: IT Audio Visual Support
  • Service:
    Zoom Web Conferencing

Overview

In the event of a Zoom outage, you may need to switch meeting platforms quickly to continue collaborating and meeting with colleagues both on and off campus. While Zoom is the preferred web conferencing platform at UCSF, Microsoft Teams has a meeting option that can be used as an alternative in the event of an outage with Zoom.

These instructions will detail how to switch an existing Zoom meeting to a Teams meeting for the following platforms:

NOTE: These instructions are for web-based meetings only as UCSF conference rooms are not configured for use with Microsoft Teams. Also, Teams meetings do not have call-in information, which means attendees will need to connect via computer audio.

  • Outlook Desktop
  • Outlook Web Application (OWA)
  • Outlook Mobile

Outlook Desktop

The process for swapping a Zoom meeting for a Teams meeting is a simple one by completing the following steps:

  1. Load the Microsoft Outlook desktop application
  2. Select the Calendar icon
  3. Navigate to the desired meeting(s) that you want to switch from Zoom to Teams
  4. Select the Meeting Invite
  5. Click the Open Event button
    Open Invite Button
  6. In the Location field, remove the Zoom URL
    Remove Location
  7. In the body of the meeting invite, remove the Zoom information
    Remove Zoom Information
  8. Select the Teams Meeting button to add the Teams meeting information
    Teams Meeting button
  9. Click the Send Update button (NOTE: The appointment on your calendar will now say Microsoft Teams)
    Send Update Button
  10. Click the Open Event button to confirm the Teams Meeting information has been added to the invite
    Updated Invite
  11. Close the Meeting Invite window
  12. Congratulations! You have successfully switched your meeting platform from Zoom to Teams!

Outlook Web Application (OWA)

If you utilize the Outlook Web Application (OWA), the process for switching from a Zoom to Teams meeting is similar to making the change in the Outlook desktop application.

  1. Log into the Outlook Web Application (OWA)
  2. Select the Calendar icon
    OWA Calendar Icon
  3. Navigate to the desired meeting(s) that you want to switch from Zoom to Teams
  4. Click the Open Event button
    OWA Edit
  5. Click the Edit button
    OWA Edit
  6. In the Location field, remove the Zoom URL
    OWA - Remove Location
  7. In the body of the meeting invite, remove the Zoom information
    OWA - Remove Zoom Information
  8. Click the Send button to commit the changes
  9. Re-select the Meeting Invite and click the Edit button
  10. Select the Teams Meeting toggle 
    OWA - Teams Meeting Toggle
  11. Click the Send button to update the meeting invite
  12. Select the meeting invite to confirm that the Teams Meeting has been added
    OWA - Updated Invite
  13. Congratulations! You have successfully switched your meeting platform from Zoom to Teams in Outlook OWA!

Outlook Mobile

The process for updating the meeting platform from Zoom to Teams in Outlook for mobile can be completed using the following steps:

  1. Select and load the Outlook mobile application
  2. Navigate to the desired meeting invite
  3. Select the meeting invite
  4. Click the edit icon at the top of the invite
    Edit Invite
  5. Edit the Location field and remove the Zoom URL
    Remove URL
  6. Remove the Zoom meeting information from the Description field
    Remove Zoom information
  7. Select the Meeting Provider field and set the provider to Teams Meeting
    Select Meeting Provider
  8. Select the Teams Meeting toggle to enable it
    Select Meeting Platform
  9. Click the Checkbox icon to save the changes to the meeting invite
    Select Checkbox
  10. Congratulations! You have successfully switched your meeting platform from Zoom to Teams in Outlook for mobile!
Section Menu
Zoom Web Conferencing
  • Zoom Web Conferencing Training
  • Zoom Web Conferencing FAQs
  • How to Correctly Sign Into Zoom Desktop App
  • How to Have a Zoom Meeting That Is (Almost) as Good as Being There
  • Zoom Cloud Recording
  • Zoom Live Transcription
  • Recommended Security Settings for Zoom
  • Zoom API & Zoom App Enhancement Requests
  • Zoom: How do I obtain a webinar or Large Meeting license?
  • How to Schedule Zoom Meetings on MAC OS Catalina
  • Zoom: Changing a Zoom Meeting to a Teams Meeting in an Outage
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