UCSF IT Technology

OverviewServiceNow is a cloud-based platform that offers enterprise IT service management (ITSM) solutions. It provides a comprehensive suite of applications to manage and automate business processes, such as IT services, customer service, human resources, security operations, and more.

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Symantec Endpoint Protection (SEP) is provided free of charge to UCSF faculty, staff, learners and researchers. SEP is designed to (1) detect, remove and prevent the spread of viruses, spyware and other security risks and (2)​​​ provide Windows, Mac and Linux computers with anti-virus (AV) and anti-spyware protection. In addition, UCSF SEP clients automatically keep both the client software and security definitions (AV and IPS) updated for the most complete protection.

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DocuSign is UCSF's electronic signature solution, a cloud-based application, allowing users to send and sign securely as well as input other data into a document with automated document workflow. If you have specific questions, please contact it-cloudapps@ucsf.edu to discuss. Updates

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Everyone with a @ucsf.edu email address has access to Smartsheet via Myaccess.ucsf.edu. However, a separate license will need to be purchased to create sheets and own sheets or to access premium features.

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NOTE:  MyTime replaces HBS beginning with the May 11 – May 24, 2025 pay period for biweekly employees and the June monthly pay period for monthly employees.HBS (Huntington Business Systems), is an online time and attendance system. It is used by all academic and administrative staff (exempt and non-exempt employees) who earn leave.Note: HBS is not applicable for the 5,000+ academics who do not earn leave (e.g., residents, emeritus faculty).

• Faculty
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• Student
• Business Applications