UCSF IT Technology

The following instructions are for users who are moving to an Adobe ETLA (School or Work) account from an Adobe VIP (Personal) account.  You will need an ETLA license assigned to your email if you have not already done so.Please see this site for details on how to request an Adobe ETLA license. UCSF Adobe Licensing | UCSF ITOnce you have an Adobe ETLA license assigned to you, please use the following instructions.Setting up your account:

Concord Fax is a digital solution for sending information via inbound and outbound electronic faxing. This application can be used to send information electronically in a manner that is secure, since Concord Fax is HIPAA-compliant. The following are a list of Frequently Asked Questions about Concord Fax. This page will be updated as more questions about Concord Fax are received.

• Affiliate
• Faculty
• Research Staff
• Staff
• Student
• Business Applications

The DocuSign Account Share Request form has been decommissioned. Account sharing is no longer an administrative function is managed by the individual user. Please follow the below steps to share your account with a colleague. 

Service Request Management is the process by which IT fulfills customer requests for standard services. A service request is a formal request from a customer for access to standard services IT provides. The goal of Request Management is to deliver services in a defined repeatable, consistent and timely manner to support customers in the ability to get access to services to do their jobs. – Mitch Pautz, ITSM manager

• Staff
• Technical Partner
• Business Applications

You can set up sharing between you and another UCSF user via your DocuSign Preferences. This will allow the other person to view or manage your DocuSign content.This video will walk through the process. You can set this up for a limited time period or indefinitely. If setting it up indefinitely, enter today's date as the start date and then leave the end date blank.