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58 Results
Activating Adobe Acrobat Pro DC for ITFS-Supported Users
As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs. Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.
- Faculty
- New Hire
- Staff
- Desktop Support
Cisco Jabber UC Training: Video Conference
Starting a Video Conference in Cisco Jabber UC To start a video conference call, you will need to either (1) join one of our on-premise video conferencing bridges or (2) know the conference room's SIP URI so that you can dial the room directly. Note: The on-premise bridges and the conference room URIs look like email addresses. They must end in @ucsf.edu in order for Jabber UC to route the call to the video conference infrastructure. To initiate the video conference call:
- Faculty
- Staff
- Student
- Phones & Pager
Order Computers or Accessories from ITFS Depot FAQs
- Faculty
- Staff
- Technical Partner
BCH Oakland Remote Work Resources
- Faculty
- Staff
- Student
UCSF Jamf Pro for BYOD Macs
- Technical Partner
Student Hardware & Software
Purchasing Hardware and SoftwareYou may purchase from any vendor, UCSF does not have a campus computer store or make any specific recommendations. Purchasing decisions should be guided by the Technology Requirements for Students. Before purchasing anything, please take account of what is provided by UCSF and the discounts that are available to students with a .edu email.
- Student
- Education Applications
Remote Work Resources
- Faculty
- Staff
- Student
Clean Up Your Personal (BYOD) Computer When Leaving UCSF
Overview Important: The only way to ensure that ALL UCSF data has been removed is to securely reformat (ERASE) your hard drive and any devices that contain storage (e.g., USB thumb drives, external hard drives, smartphones, tablets). This is not the same as simply deleting files or performing a "factory reset." Please contact your computer vendor for support. If you cannot do this, use the instructions below to ensure you remove all UCSF information, applications and tools.
- Faculty
- Staff
- Desktop Support
IT Security Awareness - Stay Sharp to Stay Safe
An engaging way to build awareness Welcome to the IT Security Awareness site! Each month, we focus on a new IT security topic of interest to the UCSF community. Taking the current month's quiz at the end of the article enters you into a drawing for one of six $50 Amazon Gift Cards.
- Technical Partner
- Security