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Registering Your Computer
What you need to know At UCSF, we are dedicated to providing you with the best customer experience and supporting your computer so you can focus on your business. In order to best protect UCSF data and resources, IT Field Services (ITFS) manages desktops and laptops with BigFix Endpoint Management. ITFS uses asset data to manage your computer by providing patching and ensuring your systems have the appropriate security.
- Faculty
- Staff
- Student
- Desktop Support
Symantec Endpoint Protection (SEP)
OverviewSymantec Endpoint Protection (SEP) is provided free of charge to UCSF faculty, staff, students and researchers. SEP is designed to (1) detect, remove and prevent the spread of viruses, spyware and other security risks and (2) provide Windows, Mac and Linux computers with anti-virus (AV) and anti-spyware protection. In addition, UCSF SEP clients automatically keep both the client software and security definitions (AV and IPS) updated for the most complete protection.
- Faculty
- Staff
- Student
- Security
Set Up a Transferred New Employee
Steps to follow To make sure a transferred UCSF employee is set up for work:
Drupal: Content Creation and Page Management
How is digital content created, edited, and managed in the Drupal CMS? Drupal is a digital content management system (CMS) routinely used for UCSF websites. In some cases a site content editor or content manager may curate the same information for websites and additional digital channels, such as employee profiles, email, social media, and events. Generally two roles are assigned to people responsible for keeping a website up to date:
- Faculty
- Staff
- Technical Partner
- Web Services
Activating Adobe Acrobat Pro DC for ITFS-Supported Users
As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs. Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.
- Faculty
- New Hire
- Staff
- Desktop Support
UCSFwpa Instructions - Android
Overview Each version of Android and each manufacturer of Android devices changes components of the Android user interface. They do this to make the experience match the goals of the specific device. *Please be advised some Android OS version on Google Pixel may not able to update UCSFwpa wireless certificate thus not compatible to connect. There are no manual configuration option available. This is a vendor issue and until resolved they will not connect to UCSFwpa.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Network & Wireless
Order Computers or Accessories from ITFS Depot FAQs
- Faculty
- Staff
- Technical Partner
BCH Oakland Remote Work Resources
- Faculty
- Staff
- Student
Content: Best Practices
- Faculty
- Staff
- Technical Partner